Frequently Asked Questions

Do I need to rebuild my website?

No. If your current website is already good, we can plug Webster into it. We add AI chat, CRM, booking systems, and automations without rebuilding everything.

What does Webster actually do?

Webster helps businesses capture enquiries, respond faster, follow up automatically, and manage leads in one system. It connects your website, WhatsApp, Instagram, calls, and CRM so nothing gets missed.

What kind of businesses is this for?

Webster works best for service businesses that receive enquiries through calls, WhatsApp, Instagram, Facebook, or their website — especially those that rely on bookings or consultations.

What results can I expect?

Most businesses see improvements in response time, enquiry capture, and follow-up consistency. The goal is to reduce missed opportunities and convert more of the enquiries you’re already getting.

Will AI replace my team?

No. Webster supports your team by handling common questions, capturing lead details, and following up when your team is busy. It helps your team work more efficiently, not replace them.

How long does setup take?

Most setups are ready within around 7 days. You’ll usually be able to see a working demo of your system within a few days.

Can I try it before committing?

No. Webster supports your team by handling common questions, capturing lead details, and following up when your team is busy. It helps your team work more efficiently, not replace them.

Is this only useful if I run ads?

No. Webster improves how you handle the enquiries you already receive. It becomes even more powerful when combined with ads, but it works on its own as well.